Here’s how we integrate this program into our system.
You’re welcome to use any parts you like.
As always, let me know how this works for you: contacttransplantinfo@gmail.com
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1. BEFORE EVALUATION
We introduce transplantinfo.com on the first call.
After setting up the evaluation appointment, we tell patients about transplantinfo.com using this phone script.
We send them an email:
And a text:
And a flyer:
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2. EVALUATION DAY
Upon their arrival, we play this 23 min video for them.
Patients are introduced to KDPI, increased risk, living donation, and other concepts.
Then, we custom make Kidney Infocards using a template.
Patients walk out of evaluation day with 20 Infocards in hand.
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3. WEEKLY EMAILS
After evaluation day, we send these weekly emails about transplant resources.
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4. MONTHLY CALLS
This is a chance to have a conversation with the patient about where they are in their donor search and offer tailored support.
This often includes guidance on how to find a donor and additional resources.
The talks are also used as an opportunity to troubleshoot any issues with getting listed.
We’re excited when patients share materials they created inspired by our tools. See below.
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