Categories
Uncategorized

DIRECT ACTION: Putting transplantinfo.com into practice

Here’s a rundown of how we integrate this program into our system.

You’re welcome to use any parts you like. 

As always, let me know how this works for you:  contacttransplantinfo@gmail.com

1. BEFORE EVALUATION

We introduce transplantinfo.com on the first call. 

After setting up the evaluation appointment.

We tell patients about transplantinfo.com using this phone script.

We send them an email:

And a text:

2. EVALUATION DAY

Upon their arrival, we play this 23 min video for them. 

Patients are introduced to KDPI, increased risk, living donation, and other concepts. 

Then, we custom make Kidney Infocards using a template.

Patients walk out of evaluation day with 20 Infocards in hand.

3. WEEKLY EMAILS

After evaluation day, we send these weekly emails about transplant resources.