Here’s how we integrate this program into our system.
You’re welcome to use any parts you like.
As always, let me know how this works for you: contacttransplantinfo@gmail.com
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1. BEFORE EVALUATION
We introduce transplantinfo.com on the first call.
After setting up the evaluation appointment, we tell patients about transplantinfo.com using this phone script.
We send them an email:
And a text:
And a flyer:
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2. EVALUATION DAY
Upon their arrival, we play this 23 min video for them.
Patients are introduced to KDPI, increased risk, living donation, and other concepts.
Then, we custom make Kidney Infocards using a template.
Patients walk out of evaluation day with 20 Infocards in hand.
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3. WEEKLY EMAILS
After evaluation day, we send these weekly emails about transplant resources.
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4. MONTHLY CALLS
We check in to see how patients’ donor search is going and answer any questions.
We encourage any type of outreach that they are comfortable doing and offer guidance.
We offer additional resources. (t-shirts, websites, peer mentors)
Patients give us feedback and share materials they created inspired by our tools. See below.
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