DIRECT ACTION:
Putting transplantinfo.com into practice
Here’s a rundown of how we integrate the program into our system.
You’re welcome to use any parts you like.
As always, let me know how this works for you: contacttransplantinfo@gmail.com
1. BEFORE EVALUATION
We introduce transplantinfo.com on the first call.
We ask patients to view the videos before the evaluation visit.
They feel prepared and confident to start the transplant journey.
Here’s examples of our messages…
2. EVALUATION DAY
We play this 23 min video on the clinic room.
Patients quickly understand KDPI, increased risk, living donation, and other concepts.
This helps them make good decisions about organ offers.
Everyone can watch more videos at transplantinfo.com.
Also, we make business cards for finding a donor.
We give patients 20 cards and the script below.
Patients walk out of evaluation day with their ‘Kidney InfoCards’ in hand.
3. WEEKLY EMAILS
We send weekly emails about transplant resources.
You can see our emails here.
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